Privacy Policy

What this policy covers

This policy applies to the Yering Bulk Media Upload public website and Shopify app, including related onboarding, upload, billing, support, and compliance workflows.

It is intended for Shopify merchants, store operators, reviewers, and other people who need to understand how data is processed through this service.

What we collect

We collect only the information reasonably needed to provide the app and maintain the service.

• Store and account identifiers provided through Shopify, such as store domain and app-install related identifiers.
• Product, SKU, image, video, and import-related data uploaded or submitted through the app.
• Technical logs, error details, and usage diagnostics needed to troubleshoot and secure the service.
• Billing or subscription status information required to operate app access and usage limits.
• Support messages and contact information voluntarily sent to us by merchants.

How we use data

We use collected data to provide the core bulk-upload workflow, validate import inputs, process uploads, match media, support merchants, and keep the service reliable and secure.

• Operate product-media upload and matching features.
• Validate Excel, SKU, and file-structure inputs before processing.
• Monitor performance, investigate failures, and prevent abuse.
• Provide billing, trial, or subscription-related access control when applicable.
• Respond to support, legal, platform, or compliance requests.

Shopify data and third parties

Some information is received from Shopify when merchants install or use the app. We may also rely on infrastructure, hosting, email, and other service providers to operate the app.

We share data with third parties only when necessary to run the service, provide support, comply with law, or meet Shopify platform obligations.

Retention and deletion

We retain data only for as long as it is reasonably necessary to operate the app, maintain records, resolve support issues, or satisfy legal and platform requirements.

When merchants uninstall the app, request deletion, or data is no longer needed for legitimate business purposes, we delete or anonymize it within a reasonable period, subject to backup, legal, security, and compliance limitations.

Security and your rights

We use reasonable administrative, technical, and organizational measures to protect the data processed through the service. No internet service can guarantee absolute security.

We do not intentionally collect or use customer personal data except as necessary to operate the app or comply with legal or platform obligations.

Merchants may contact us to request access, correction, deletion, or additional privacy information.

Contact

For privacy questions, deletion requests, or data-related support, contact yeringyoung at yeringyoung@gmail.com.

When possible, include your Shopify store domain and a short description of the request so we can respond more quickly.